Refund Policy

Do you Accept Returns?

Yes, We do accept the returns, only if the product is in it's original shape and unused.

How long do you accept the Returns?

You must return the product within 14 Days from the date of purchase.

Who will bear the Charges for Returns?

The Customer. As we are offering free delivery we request our customers to bear the return delivery charges with due respect.

What is your Returns Address?

Global Online Services Ltd
15 B Harte Road
Hounslow TW3 4LD

Which Postal service do you suggest for Returns?

Royal Mail or Any mail which offer you tracking code to know the status of the item.

Refund Policy

If for any reason you require a refund for your purchase please let us know by phone (020 8004 6667) or email (cs@cremationurnsashes.com) Refunds will be made by re-crediting the payment card account from which the money was originally debited. All refunds will be made within 28 days of the cancellation of your order, for whatever reason (subject to your compliance with the terms and conditions relating to the return of goods).