Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties.

We strive to protect your privacy. We might collect some details, which we use to identify you on this website. Such information would be used only according to what is laid out in the privacy statement explained here.

The following policy governs how we protect and handle any information we collect from you with your consent while you are using this website. We are at the liberty to make changes to this privacy statement from time to time, as the need arises. You are liable to check this page for any updates before using this website or its services. Your continued use of the website means that you have checked this page and agreed with the latest content.

We have the right to change this policy from time to time to remain compliance under data protection act. The privacy policy is governed by Global Online service registered under data protection number : Z3327025.

The purpose of this policy is to collect your personal information for identification.

We use data from Google's Interest-based advertising or 3rd-party audience data (such as age, gender and interests) collected via Google Analytics exclusively for the Internal reporting purposes only. We do not reuse or share your information with any thrid-party and we do not use it for any commercial purposes.

We might collect the following details through this website,

• Name
• Telephone number
• Residential address
• Email address
• Demographic details (interests, postcode, preferences, etc.)
• Details for any offers or customer surveys we run

To deliver your purchases to you. This forms part of our contract with you.

To send you messages relating to your order by text or email, so you know when your order is coming or if there is a delay. This forms part of our contact with you.

Fraud prevention and detection. We need to try and prevent fraud against us and you. It's a shame but it happens sometimes.

Your Date of Birth

Fraud prevention and detection. We need to try and prevent fraud against us and you. It's a shame but it happens sometimes.

Your Payment details

We use this information to take payment from you and provide refunds. This forms part of our contract with you.

We use this information for fraud prevention and detection. A shame, but it happens sometimes.

If you purchase a product from us your card information is not held by us, it is collected by a third- party payments processor who specialises in the secure online capture and processing of credit/debit card transactions.

You can stop receiving marketing messages from us at any time.

You can do this by clicking "unsubscribe" from any marketing email you receive from us.

You can contact us by email (cs@cremationurnsashes.com) requesting us to stop marketing messages.

Please be advised that once your request has been received it might take a few days for all our systems to be updated so you may still get a few messages while we update your details.

It is your discretion to provide the information we ask or you want to give. We collect and record all the details we receive from you on this website or via email or telephone. We mainly use the information that we get from you for

• augmenting our service to your needs and requirements;
• sending information and promotional emails, newsletters, offers and other information pertaining to our business;
• conducting market research and
• customizing the website to your needs.

We have taken all the measures to ensure that the information you provide is secure online. All the necessary safeguards are in place to protect your information from unauthorized disclosure or access.

We use cookies to track the pages being used and to customize your online experience on this website. These cookies will not invade the information on your computer or forcefully gain any information that you are not willing to provide. However, if you prefer, you can disable the cookies on your browser. Nevertheless, this would not give you a customized online experience on this website.

We might display some external web links of interest on this site. This privacy statement does not govern those links and we cannot protect you while using those links. Once you leave this website through those links, we have no control over that. You have to check the privacy statement of that particular website for information.

We DO NOT distribute, lease or sell any personal details to third parties except when we are required to do so by the law or when we have your consent. If you had opted to get third party information, we might forward third party promotional information.

You can contact us to verify all your details we have on our record. Please let us know immediately, if you need to make any changes to your information we have due to incomplete or incorrect data.